Michael Phillips Blog

DPM could not connect to SQL reporting services because of IIS connectivity

I am running Data Protection Manager 2007 on Windows Server 2008 (x64).  I have not been able to use the reporting piece, and haven’t been running DPM long enough to wonder much about it, but when I went to finally figure it out the answer was rather simple.  If you want to fix it, the answer is here, but for more about what the problem is, you can go to the forum post below.

This problem occurs because of a new permission requirement in IIS 7.0. This
permission requirement is for ISAPI extensions that use a wildcard (*) script
mapping.

To work around this problem, follow these steps:
1. Click Start, click Run, type inetmgr, and then click OK.
2. In Internet Information Services (IIS) Manager, expand Web Sites, expand
Default Web Site, and then click the virtual directory for the report server.
3. Under Features View, double-click Handler Mappings.
4. Under Actions, click Edit Feature Permissions.
5. Click to select the Scripts check box, and then click OK.

How to fix— Data Protection Manager error 3013  SQL reporting tab  ? in Data Protection Manager

Error 360: The operation failed due to a virtual disk service error

I use DPM to backup a few servers, in a pilot group, and I was trying to add one to a protection group.  I kept getting this error every time I tried to modify the protection group to add another server:

Modify protection group: *Protection Group Name* failed:
Error 360: The operation failed due to a virtual disk service error
Error details: Unknown error (0×80042420)
Recommended action: Retry the operation.

I couldn’t figure out the problem until I saw a post on this that mentioned there could be a problem using RDP.  Then I remembered that I can never do disk configuration unless I use a console session.  In order to configure disks it seems you have to be in “Session 0″.  If you have to do this remotely, using “mstsc /console” for XP or 2003, or “mstsc /admin” for Vista will put you in “Session 0″ just as if you were sitting at the console.